An Important Message from New Jersey American Water

With extremely cold weather in the forecast, New Jersey American Water reminds customers to take necessary measures to prevent frozen household pipes.

Protect your home by wrapping exposed pipes with insulation and eliminate sources of cold air near any waterlines. We also recommend allowing a small trickle of water to run overnight to keep pipes from freezing. Know the location of your main water shut-off valve.

If a pipe freezes or bursts, shut the water off immediately. To thaw pipes, apply heat from a hair dryer, space heater, or hot water. DO NOT USE a torch or open flame.

For more tips on preventing frozen pipes, visit newjerseyamwater.com, Click on Water Information, and Wise Water Use.